Privacy and Data Protection Policy

1. Introduction

Welcome to AdCraft, a product developed and operated by Pace Yazılım Tasarım Anonim Şirketi ("Pace", "Company", "we", "us", or "our").

This Privacy and Data Protection Policy ("Policy") explains how we collect, use, store, and safeguard personal data when you use our advertising platform, website, and related services (collectively, the "Services").

By using AdCraft, you consent to this Policy. If you disagree with any part of it, please discontinue using our Services.

2. Information We Collect

We collect data to provide and improve our Services. The categories of information include:

a. Account & Identity Information

• Name, surname, company name, email address, and password.
• Contact information provided during registration or customer communication.

b. Payment & Transaction Information

• Billing address, tax number (if applicable), and payment details.
• We do not store credit card information; payments are securely processed through licensed third-party payment gateways.

c. Usage & Technical Data

• IP address, browser type, device type, operating system, and time zone.
• Platform activities such as login times, campaign creation, video uploads, and analytics reports.

d. Advertising Content Data

• Uploaded media (images, videos, audio, ad creatives).
• Campaign performance metrics, target audience selections, and engagement analytics.

e. Communication Data

• Emails, support messages, feedback, and correspondence with our team.

3. How We Use Your Information

We process your information to:

• Provide, operate, and maintain the AdCraft platform.
• Deliver and manage advertising campaigns efficiently.
• Authenticate and secure user accounts.
• Process payments and generate invoices.
• Offer customer support and technical assistance.
• Improve product features, performance, and user experience.
• Send system notifications and relevant updates.
• Comply with applicable laws, taxation, and anti-fraud regulations.

4. Legal Basis for Processing

We process personal data based on one or more of the following lawful grounds:

• Contractual necessity: to provide you with our Services.
• Legitimate interest: to enhance, protect, and operate our systems.
• Legal obligation: to comply with financial or governmental requirements.
• Consent: for marketing, communications, or optional features (you may withdraw consent anytime).

5. Data Storage and Security

• All data is securely stored on trusted cloud infrastructure such as Google Cloud or Firebase Storage, protected by SSL/TLS encryption.
• Access to personal data is restricted to authorized staff and contractors under confidentiality agreements.
• We conduct regular system audits, penetration testing, and data backups.
• In case of a data breach, users will be notified as required by applicable law.

6. Data Sharing and Third-Party Services

We may share limited data with:

• Payment processors (for transactions).
• Analytics and performance tools (to measure campaign success).
• Cloud service providers (for hosting and storage).
• Authorities if legally required or to protect our legal rights.

We do not sell, rent, or trade personal data to any third party.

7. User Rights

Under GDPR and KVKK, users have the following rights:

• Right to Access: You may request a copy of your personal data.
• Right to Rectification: You may request correction of inaccurate or incomplete data.
• Right to Erasure ("Right to be Forgotten"): You can request deletion of your personal data.
• Right to Restrict Processing: You can object to or limit how we use your data.
• Right to Data Portability: You can request your data in a structured, machine-readable format.
• Right to Withdraw Consent: You may opt out of optional data uses at any time.

To exercise these rights, contact us via info@pacetech.co. Requests will be addressed within 30 days.

8. Cookies and Tracking Technologies

AdCraft uses cookies and similar technologies to:

• Keep your session active while logged in.
• Analyze site performance and user behavior.
• Personalize advertising experiences.

You can manage or disable cookies in your browser settings. Some essential cookies are necessary for platform functionality.

9. Data Transfers

Your data may be processed in countries other than your own. In such cases, we ensure adequate protection through standard contractual clauses or other legally accepted mechanisms compliant with GDPR and KVKK.

10. Data Retention

We retain personal information only for as long as necessary to:

• Provide our Services,
• Fulfill legal obligations,
• Resolve disputes, or
• Enforce agreements.

When data is no longer needed, it is securely deleted or anonymized.

11. Children's Privacy

• Our Services are not directed to individuals under 16 years of age.
• We do not knowingly collect or process data from minors. If you believe we hold such data, please contact us immediately.

12. Your Consent and Control

• By continuing to use AdCraft, you acknowledge that you have read and understood this Policy and consent to the use of your information as described herein.
• You can withdraw consent at any time by contacting us or by deleting your account.

13. Policy Updates

• We may update this Policy periodically to reflect legal, technical, or business developments.
• Updates will be published on https://adcraft.tech/privacy with the "Last Updated" date.
• Continued use after updates signifies acceptance.

14. Contact Information

If you have questions or requests regarding this Policy or your personal data, you can reach us at: